Terms & Conditions

Welcome to Sanctuary Home of Kindness Senior Living. By accessing or using our services, including home adult care, youth support, community-based programs, and crisis residential care, you agree to comply with these Terms and Conditions. Please read them carefully before engaging with our services.

1. Service Scope

Sanctuary Home of Kindness Senior Living provides compassionate and inclusive care through professional home adult care, youth mentoring, crisis intervention, and community engagement programs. While we strive for the highest quality of service, availability may vary based on staffing, safety regulations, and individual needs. We reserve the right to modify, suspend, or discontinue any service when necessary for safety or operational reasons.

2. Eligibility and Conduct

Our services are available to adults, youth, and families in need of care and support as assessed by our qualified staff. Clients and guardians are expected to maintain respectful communication and behavior toward staff and residents. Any form of abuse, discrimination, or harassment will result in termination of services.

3. Privacy and Confidentiality

Sanctuary upholds the strict confidentiality of client information under relevant privacy laws. Personal data collected will be used solely for service delivery, improvement, and compliance with legal obligations. Unauthorized sharing of information is strictly prohibited.

4. Liability and Limitation

Sanctuary and its staff exercise reasonable care in all services. However, we are not liable for indirect losses, delays, or outcomes beyond our control, including emergencies or third-party actions. Clients should notify staff promptly of any concerns to ensure appropriate response and support.

5. Governing Law

These Terms and Conditions are governed by applicable local and state laws. By continuing to use Sanctuary’s services, you acknowledge your agreement to these terms and our commitment to providing compassionate, community-centered care.